support: faq's | glossary | phone repairs | phone setup | insurance AGPS(Assisted GPS) AGPS was introduced to enhance GPS performance. GPS is a satellite based positioning system. Air TimeActual time spent talking on mobile telephone. Most carriers bill customers based on how many minutes of airtime they used each month. AnalogueThe traditional way by which speech is transmitted in which the signal is continually varying. Normal fixed phones use analogue transmission. Analogue (ETACS), mobile phones are GSM phones which use digital transmission. ADSLAsymmetric Digital Subscriber Line. A new technology to provide high-speed access via the old copper telephone line network. BandwidthThe capacity of a communications link to deliver services. BroadbandA wide band of electromagnetic frequencies or multiple channels of data over a single communication medium. Broadband has the capacity to deliver to consumer a broad range of integrated services. Billing IncrementThe time frame by which calls are charged. BluetoothLow power radio technology replacing the need for wires connecting electronic devices such as personal computers, printers, palm top computers and mobile phones. Base stationThe base station is a multicircuit transceiver located at the centre of a cell whose primary purpose is to handle all incoming & outgoing calls within the cell. The base station relays the mobile's signal to the MTSO via wireline. Call BarringAllows you to set your phone to prohibit certain incoming or outgoing phone calls. Canned (Messaging)Canned messages are messages that are already there, sort of like a template, where you don't have to type the same messages over and over again. The frequently used phrases could be inserted into your SMS messages to use for your convenience. Caller displaySame as Caller Line Identification. System found on digital mobile phones whereby the number of an incoming caller is displayed on-screening before the phone is answered. Call ForwardingA feature allowing the subscriber to forward a call to another telephone number. Call waitingA feature allowing the subscriber to be alerted of another call during a current conversation. CoverageThe area in which a mobile phone can make or receive calls. Coverage is usually expressed by networks as a percentage of the resident population who could use mobiles outside their own homes. Call DivertThis is a network feature that can also be accessed through most handsets providing the ability to redirect your number to another number. There are several levels of diversion available; not answered, out of service, engaged, switched off or unconditional. Call ProfileThe ability of a phone to assign different ring types to different callers. CarrierThe carrier is the network to which you are connected. Cell Info DisplayThe capability of your phone to display the location of the nearest Cell tower to your location. CLICaller Line Identification. Also known as 'caller ID'. This is a network feature that once activated can be switched off and on through most handsets. It allows for callers' numbers to be displayed on the screen of the phone before the call is answered, providing the caller does not have a silent number. ConditionsSpecific guidelines to which the customer must agree to abide by. Connection Fee (also known as Flagfall)A once only start-up fee when a service is connected. CDMACode Division Multiple Access. This digital mobile phone system operates on two bands 800MHz and 1900MHz. Allowing further transmission from a CDMA tower to handset than a GSM signal can to a digital handset. This system is no longer used in Australia. Cellular or Cell PhoneAnother name for a mobile phone. Conference CallThis enables three or more, rather than just two, persons to participate in a single telephone call made from a basic telephone service and connected to other basic telephone services within your country or telephone services outside your country. Concatenated SMSThis feature allows the user to send a longer then 169 characters SMS, turning it into multiple SMS messages, with links to each other, allowing the recipients to view the message as one again. Data TransmissionTransmitting data over the mobile phone network using your mobile handset. Your mobile phone could be used as a modem when connected to your notebook or desktop computer, and even PDAs to transmit such data. Digital TransmissionsDigital transmissions pass sounds in the form of a stream of binary numbers, rather than as an analogue electrical signal. Drop OutWhen a call on a mobile phone is prematurely cut off due to congestion or lack of coverage on the network. Desk ChargerA device which allows you to charge your phone in an upright position and also lets you charge an additional battery at the same time. DTMFFacility for sending multi-frequency tones across the network from a phone. Each number, when pressed, transmits its own individual sound. Necessary fro accessing some network features. Dual-bandPhone that can switch between two different bands of frequencies GSM900 and GSM1800. Dual-modePhone that can operate using two different standards. Data/Fax CapabilityA mobile phone can be used to send and receive fax and data files, access the internet, and send email when connected to mobile office equipment. ESN(Electronic Serial Number) Unique identifier transmitted by analogue mobile phones. EMSEnhanced Message Service. The technology allows mobile phone users to send and receive words, add pictures, animation and sound clips. Enhanced ServiceAny telecommunications service that uses computer applications to provide consumers with value-added telephone services, such as voicemail and call waiting. Flagfall (Also known as Connection Fee)A once only start-up fee when a service is connected. Fax/Data FacilityMobile phones can support faxes, and connect to the internet just like fixed line phones. Fax TransmissionTransmitting fax over the mobile phone network using your mobile handset. Your mobile phone could be used as a modem when connected to your notebook or desktop computer, and even PDAs to transmit such data. GSM(Global System for Mobile Communications) A digital cellular communications standard used throughout Europe, and Australia. The standard is used in three distinct frequency bands - 900Mhz, 1800Mhz and 1900 MHz. In Australia, we use GSM 900Mhz frequency. GPRSGeneral packet Radio Service. This is means of data transfer over the GSM network. Maximum speeds of up to 171.2 kilobits per second (kbps) are achievable with GPRS using all eight timeslots at the same time. GPSGlobal positioning system, relates to satelitte navigation systems. There a number of mobile phones that now have GPS software pre-loaded. Global RoamingGlobal Roaming is the convenience of having a mobile phone to make and receive calls, send and receive SMS while you travel overseas with your regular mobile number. Hands-free Car KitAn accessory for your vehicle which provides a cradle for the phone, microphone, speaker, external antenna and battery charging for when you are driving. HSDPAHigh-Speed Downlink Packet Access (HSDPA) is a 3G (third generation) mobile telephony communications protocol in the High-Speed Packet Access (HSPA) family, which allows networks based on Universal Mobile Telecommunications System (UMTS) to have higher data transfer speeds and capacity. Current HSDPA deployments support down-link speeds of 1.8, 3.6, 7.2 and 14.4 Mbit/s. HTML browserHTML browsers are used to view web pages written in HTML from the Internet. Some mobile handsets have a HTML browser installed to view pages from the Internet using WAP or GPRS. Interchangeable CoversUser-changeable housings. Only selected mobile phones (usually Nokia) have this capability. IMEI(International Mobile Equipment Identity) A unique serial number used on digital mobile phones. IridiumA global mobile phone system of 66 satellites that offer global communications. In-car ChargerA device which charges the mobile phone battery from a cigarette lighter socket in a vehicle. Internal Hands-freeA mobile phone which has the hands-free capability built-in, ideal for when a group of people need to involved in the call, or when you cannot stop working to take a call. IR or Infra Red PortInfra-Red. The ability to transmit data with out the need for cables. Java applicationApplication such as utilities or games created using Java programming language, which could be used to install into a Java supported mobile handset, letting the users have their own choice of softwares to be used with their phone. J2MEJ2ME (Java 2 Platform, Micro Edition) is a technology that allows programmers to use the Java programming language and related tools to develop programs for mobile wireless information devices such as cellular phones and personal digital assistants (PDAs). J2ME consists of programming specifications and a special virtual machine, the K Virtual Machine, which allows a J2ME-encoded program to run in the mobile device. Lithium-ionA battery technology used in personal mobile phones. Lithium-ion batteries generally provide more energy capacity than Nickel Metal Hydride batteries of the same weight. Leather CaseProtective pouch that shields phone from damage and the elements. ModemA device which converts digital signals to analogue signals and vice versa. MMSMulti Media Messaging. Allows users to be able to do everything from inserting their own video clips and pictures into text messages before customising them with rich colours and sound clips. MbAs a measure of computer processor storage and real and virtual memory, a megabyte (abbreviated MB) is 2 to the 20th power bytes, or 1,048,576 bytes in decimal notation. Most mobile phones require storage of data now, due to being Java enabled, and also having the function of a camera. They usually come with at least one megabyte of storage space. MHzThe megahertz, abbreviated MHz, is a unit of electromagnetic (EM) wave frequency equal to one million hertz (1,000,000 Hz). MIDIMIDI (Musical Instrument Digital Interface) is a protocol designed for recording and playing back music on digital synthesizers that is supported by many makes of personal computer sound cards. MMSMMS (Multi Media Messaging) allows users to be able to do everything from inserting their own video clips and pictures into text messages before customising them with rich colours and sound clips. mAhMili amps. The term of measurement used in batteries for power capacity. NiMhNickel Metal Hydride. A common battery technology used today on most mobile phones. This type of battery can be charged anytime. They are reputed not to develop memory effect. Nickel CadmiumNickel cadmium batteries are robust and long-lasting. Nickel Metal HydrideA type of batteries hold more power for their size than NiCad batteries and environmentally friendly. Number PortabilityThe ability to retain the existing mobile phone number and switching to any network. Pre-paidTerm used for no-contract, no rental charge services where you buy credit 'vouchers' in advance for calls. Each network has its own pre-paid service. PDA(Personal Digital Assistant) A top-of -the-range personal organiser which allows you to store information and to use simple computer programs. PCMCIAPersonal Computer Memory Card International Association. This is the cable, including modem card, used to connect a mobile phone to a laptop computer for data transfer. Portable Hands-freeA device which connects to your phone and plugs into your ear which allows you to use your phone without having to hold it to your ear. Predictive TextThis is a mobile phone feature to make text messaging quicker and easier. The phone will predict the word you are typing reducing the number of keystrokes required. PolyphonicThe term used to describe the ability to play multiple instruments from a midi file at the same time, mainly used in mobile phones as ring tones. Samsung was one of the first mobile phone manufacturers to make us of this technology into their handsets. PinPersonal Identification Number - A code used for all GSM-based phones to establish authorisation for access to certain functions or information. The PIN code is delivered together with a subscription. PUK(Personal Unblocking Code) A code used to unblock a blocked SIM card, obtained from your network or service provider. PTTPush-to-talk functionality, basically a service that allows you to use a phone handset much like a traditional radio-based walkie-talkie. This is a half-duplex voice over IP (VoIP) solution using the existing GPRS and EDGE data networks that are part of current GSM systems. RoamingA service offered by most mobile phone service providers that allows subscribers to use mobile service while travelling outside their home service area. When they are outside their home service and come within range of another mobile system, the ROAM indicator on the mobile phone will indicate that they are in range. SIM(Subscriber Identity Module) The smart card used in digital phones. It carries the user's identity for accessing the network and receiving calls and also stores personal information, such as phone directory and received SMS messages. SMS(Short Message Service) Two-way text messaging service is offered on digital networks. Messages of up to 160 characters can be sent at low cost. Standby timeThe number of hours that a freshly-charged battery will keep a mobile phone running without making or receiving a call. When making or receiving a call. When it is switched on, power is used continuously by the phone to keep it in contact with the local station. SARIn a packet-switched telecommunication network, segmentation and reassembly (SAR, sometimes just referred to as segmentation) is the process of breaking a packet into smaller units before transmission and reassembling them into the proper order at the receiving end of the communication. Service ProviderA company that buys airtime from a network and re-sells it to a customer. Tri-BandA phone which can operate on 3 different radio frequencies. Third Generation(3G)Third Generation or 3G is the wireless communications involving internet access and data delivery to mobile phones with audio, moving colour images and sophisticated internet services. TFT (display)TFT (Thin-Film Transistor) is a technology that has a transistor for each pixel (tiny elements that control the illumination of your display) in a handset's LCD (liquid crystal display) screen. Having a transistor at each pixel meant that the current that triggers pixel illumination can be smaller, faster and brighter then other method of LCD screen, such as STN displays. Talk timeThe number of minutes of continuos speech will allow you to make on a mobile phone. Unconditional ForwardingWhen you choose to divert all calls to another service or phone number. That is, the diversion is unconditional no matter what the circumstances. UFB (display)UFB (Ultra Fine & Bright) LCD screens have lower energy-consuming features than TFT-LCDs, and brighter picture capabilities than STN LCD, allowing up to 65K colour for mobile handset's displays. USBUSB (Universal Serial Bus) is a plug-and-play interface between a computer and add-on devices (such as audio players, joysticks, keyboards, mobile phones, scanners, and printers). With USB, a new device can be added to your computer without having to add an adapter card or even having to turn the computer off. It supports a data speed of 12 megabits per second. Vibrating AlertThe ability of a phone to alert you of an incoming call or SMS by vibrating. Voice RecordThe ability of a phone to record the conversations on a call for playback later. Voice RecognitionFacility offered by a few handsets enabling calls to be made by using voice commands rather than pressing the numbers. The memory can be programmed to store and identify names spoken into the handset and call numbers associated with them. Voice mailMobile phone service provided by the networks that records a message for you when you can't, or don't want to answer a call. Voicemail Box NumberThis is the number of the "mailbox" where voice messages are left when CALLback is activated. Different to your mobile number, this is the number you need to call to access messages from a phone other than your mobile handset. Value Added ServicesAdditional services which add value to those already available on the network. WAP 1.2.1Wireless Application Protocol (WAP) 1.2.1 is a technology designed to provide users of mobile devices with rapid and efficient access to the Internet. WAP 2.0WAP 2.0 allows the usage of XHTML (Extended Hyper Text Mark-up Language) based supporting full colour and easy navigation. XHTML browserXHTML browsers are used to view web pages written in Extended HTML from the Internet. Newer mobile handsets have a XHTML browser installed to view pages from the Internet using WAP or GPRS. |