Voice over Internet Protocol (VoIP) is a new and innovative way to make and receive phone calls. It involves the transmission of ordinary telephone calls over the Internet. In other words, VoIP can send voice over the Internet, rather than through the regular telephone network.

There are now a large number of VoIP companies that provide VoIP services, and where previously, VoIP technology has only been used by large corporations that can afford to invest in this cost saving technology, the same technology is now directly to the consumer household.

VoIP allows any high speed broadband or cable user to make and receive calls using their existing telephone at a very low price.

The service is simple to use and comes with a wide range of included features such as voicemail, caller ID, call waiting and call forwarding allowing the user to actively control their own calls.